For a problem with the site itself, such as how your details were handled or passed on, describe it through the contact form. Include the date you sent your request and what happened. Every message about the site is read, and the reply goes to the contact details you give.

The roofer is an independent business, and this site has no control over its work, prices or conduct. Complaints about a roofer go to the Iowa Attorney General's Consumer Protection Division. A question about an insurance claim belongs with the Iowa Insurance Division, and a permit or inspection issue belongs with the city or county building office involved.